17th Jan, 2018

Water restored to homes in Hampton

Joshua Godfrey 9th Jun, 2016 Updated: 20th Oct, 2016

RESIDENTS in Hampton now have their water restored after engineers found the fault which left them without water for the second time in two days.

A pipe burst on Pershore Road yesterday (Thursday) for the second day in row, but Severn Trent Water has said they will be carrying out permanent repairs on the faulty piece of equipment today (Friday).

As the fault is in the middle of road a traffic light system has been put in place which could lead delays for drivers.

The repair work is expected to be completed by tomorrow.

A spokesperson for Severn Trent Water said: “We’d like to thank our customers who were affected for their patience while this essential repair was carried out.

“We know how difficult it is to have no water, especially during busy times of the day when you’re trying to prepare meals & look after family and we’re very sorry for trouble caused.

“We’d also like to apologise for the repeat issue that has been experienced in the area and we have identified a faulty piece of equipment and will be carrying out permanent repairs on this today.

“As the faulty equipment is in the middle of the road, unfortunately we do need traffic management to allow our teams to work safely and to keep road users safely away from the work area.

“We aim to have the equipment fixed and the road back to normal by tomorrow. Again we’d like to apologise for any disruption this may cause.

“As we’ve moved water around in a different way to normal, when your water supply is restored it may be discoloured or aerated.

“Although unappealing, we have no reason to believe there is any risk to your health, however we understand that whilst the supply is discoloured you may choose not to drink the water.

“To help us as well as yourself in resolving this problem we would advise that you run the first mains fed cold water tap in your house, normally at the kitchen sink, at a gentle rate for up to 20 minutes.

“If the supply is not clear then turn off the tap for 20 minutes and then repeat the process, you may need to do this several times before the supply is clear.”

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