Nurses make the shortlist - The Evesham Observer

Nurses make the shortlist

Evesham Editorial 13th Jul, 2019   0

THE team of specialist nurses who help diagnose and care for patients in Worcestershire with bowel cancer have been shortlisted for a prestigious national award.

The judging panel for the Nursing Times Awards have chosen the colorectal nursing team at Worcestershire Acute Hospitals NHS Trust as national finalists in the cancer nursing category.

The team were selected for the improvements they have made following the successful pilot of a new telephone triage system which has helped reduce waiting times for patients with suspected bowel cancer.

A pilot was launched by the team to carry out initial consultations of certain patients over the phone, in order to drastically reduce the time they had to wait to be assessed by a healthcare professional. The telephone consultations meant the specialist nurses were able to directly refer patients to specific investigations without the need to first attend a hospital appointment.




Thanks to the telephone triage system, patients with suspected bowel cancer on average now receive a consultation from a specialist nurse within 48 hours and are seen for further investigation within eight days of the referral from their GP.

The specialist nursing team deal with almost 4,000 patients a year (or 77 patients each week) in Worcestershire who are suspected of having bowel cancer.


Julie Webb, Matron for General Surgery who manages the team, said: “A whole team of multi-disciplinary staff are involved in this process which has greatly improved the service we are able to provide for patients.

“It’s an honour that we have been shortlisted and have the opportunity to represent the Trust and share the successes we have achieved for our patients.”

The national winner will be announced in October.

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