FAST food bosses at McDonald’s have revealed the town’s restaurant on the Four Pools Retail Park will be officially re-opened by town MP Nigel Huddleston on March 23.
The venue has been closed for a number of weeks for a major ‘digital makeover’, creating 50 new jobs for the local area, including full and part time positions.
Refurbishment of the restaurant was completed last Wednesday, February 7 and McDonald’s is now open to customers ahead of the ceremony later next month.
Customers now have the option to use one of the restaurant’s self-order kiosks. These allow customers to browse the menu, look at nutritional information and personalise their meals, giving people more time to consider their food and drink choices.
Table service has also been introduced to take the stress out of finding somewhere to sit when carrying food, potentially with children, bags and buggies. In restaurants where table service has been introduced previously customer feedback has been positive; with families enjoying the ease of not having to leave children unattended while queuing, and many people feeling it means they have more time to chat with friends and family.
Franchisee Sarah McLean, who owns and operates 14 restaurants in the local area including the one at the Four Pools Retail Park, said: “These changes are designed to make our customers’ experience as positive as possible, whether that’s providing people with a chance to get to grips with using a tablet in a relaxed environment, or providing parents with a quick and easy way of ordering their food.
“When ordering with the new kiosks customers will have the option to make different food choices, for example swapping fries for a side salad or adding a fruit bag to their children’s Happy Meal.”
Further features such as the option to customise the classic burgers on offer to playing the new interactive table-top games could also be introduced should current trials prove successful.
