How online care services make using NHS easier - The Evesham Observer

How online care services make using NHS easier

Evesham Editorial 5th Mar, 2019   0

LOCAL health bosses are reminding patients in Evesham and Pershore they could benefit from accessing a range of primary care services online.

GP Online Services gives you access to book or cancel appointments online with a GP or nurse; request repeat prescriptions; view parts of your GP record; and view clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters.

The service runs alongside traditional methods of accessing services. This means that patients who cannot access the service, or who do not want to join up, can still call or visit their surgery to book appointments and request repeat prescriptions as usual.

Dr Carl Ellson, Strategic Clinical Lead for the three Worcestershire CCGs, said: “Many patients are already benefitting from the convenience of making an appointment at any time day or night, or requesting a repeat prescription without having to visit their surgery.




“Having access to their GP records also means that people are in more control of their health and wellbeing. This is particularly helpful for people who are living with a long-term health condition such as diabetes that needs regular checking and frequent prescriptions.

“Freeing up the phone lines also makes it easier for patients who don’t want to use GP Online Services to get through by phone.”


All you need to do to register is take two forms of ID along to your practice and speak with the receptionist, you can still book your appointments in person or via your GP’s phone line.

Patients are also reminded that nearly 1,000 extra appointments are now available across the county to access primary care services in the evenings and at weekends.

Appointments are available between 6.30-8pm on week days and at specific times at the weekend. These appointments are pre-bookable by contacting your surgery during their opening hours.

Visit www.nhs.uk/using-the-nhs/nhs-services/gps/gp-appointments-and-bookings for more.

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